Privacy Policy
At RealtyView, your privacy is our priority. We collect and use personal information to provide top-notch real estate services, ensuring data security with advanced encryption technologies. Users have full control over their personal information and receive important updates to stay informed.
PRIVACY STATEMENT
This privacy policy established by The Modern MLS, Inc. d/b/a RealtyView (referred to as "RealtyView" or "we") was created to explain how your information is protected, collected, and used. RealtyView may update this policy from time to time and will provide notice of significant changes by posting notice on our website.
This privacy statement covers the website www.RealtyView.com. By accessing, using, or registering with RealtyView's website, you accept and agree to our Privacy Policy. RealtyView provides a variety of online services for real estate professionals and values your privacy, feedback, and candor highly. Any user information we collect is considered private and we do not use it or share it except as permitted herein, without the user's permission. We use this personal information to provide the best quality service possible. The following privacy statement summarizes RealtyView's protection and use of any personal information provided by visitors to our site.
INFORMATION COLLECTED BY REALTYVIEW
RealtyView collects user information from several areas of the site, including the "Become a Member" area (where we collect each user's name, street address, telephone number, email address, and primary role in real estate); products; business services; the adding and editing of property listings; the adding and editing of member profiles; email forms; and any surveys, contests, and information that RealtyView may sponsor or you volunteer. We also collect individual user search activity for statistical, archival, and business purposes.
Financial information (such as billing address, credit card number, expiration date) is collected for billing payment and credit card authorization purposes. RealtyView may track the IP address of a user's computer or place a "cookie" in the browser files of a user's computer to provide automated features. We may collect personal information if you provide it in feedback or comments, or if you contact us directly. Please do not post any personal information on forums or classifieds that you expect to keep private.
USE OF INFORMATION COLLECTED BY REALTYVIEW
Collected information helps RealtyView better understand its users' needs to improve our product and service offerings. Email addresses are used to communicate with members. Personal information may be used to contact users for the purpose of research, product development, marketing, or customer service, if the user has opted to receive such communication. User search activity is collected and analyzed and may be utilized by RealtyView in the aggregate or in the abstract for a variety of business purposes.
Financial information is used to bill users for products and services purchased. Only accounting managers have access to the credit card account information, which is not shared with anyone outside of RealtyView. IP address and cookie log data are analyzed to better understand traffic flows and user preferences.
INFORMATION STORED BY REALTYVIEW
All listed listings and member profiles posted are stored in our database, even after "deletion," and may be archived elsewhere. Our web logs and other records are stored indefinitely. Registered members can access and update their account information through the account login on our homepage. Although we make good faith efforts to store the information in a secure operating environment that is not available to the public, we cannot guarantee complete security.
ARCHIVING AND DISPLAY OF REALTYVIEW POSTINGS BY SEARCH ENGINES AND OTHER SITES
Search engines and other sites not affiliated with RealtyView, including archive.org and google.com, may archive or otherwise make available RealtyView information.
USE OF E-MAIL TOOLS
You may not use the e-mail information provided by RealtyView (for contacting brokers, agents, other members) or other email services that RealtyView offers to send spam (i.e., unsolicited commercial email) or otherwise send content that would violate these Terms of Use and this Privacy Policy. We do not rent or sell these email addresses.
CIRCUMSTANCES IN WHICH REALTYVIEW MAY RELEASE INFORMATION
RealtyView may disclose information about its users if required to do so by law or in the good faith belief that such disclosure is reasonably necessary to respond to subpoenas, court orders, or other legal processes. We may also disclose information about our users to law enforcement officers or others, in the good faith belief that such disclosure is reasonably necessary to: enforce our Terms of Use; respond to claims that any posting or other content violates the rights of third parties; or protect the rights, property, or personal safety of RealtyView, its users, or the general public.
SHARED INFORMATION
Though RealtyView makes every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good faith belief that such action is necessary to comply with a current judicial proceeding, a court order, or legal process served on our website. RealtyView shares member information in the following areas on the site: Listing Service, E-mail, and Member Directory. When a member enters a sale or lease listing in the Listing Service, listing contact information is also entered. During this process, the listing submitter is able to view other members' contact information when adding another contact besides themselves to the listing. Additionally, members searching RealtyView can view contact information (name, email, and phone number) when viewing a property listing profile. RealtyView allows users to share contact information with one another via its E-mail Information Service. Unless required by law as detailed in this section or a user specifically takes action as discussed in this paragraph, RealtyView does not share individual user search activity information and such activity information remains private to the individual user and RealtyView. Member profile users agree to share their contact information and allow all RealtyView users to view their contact information via the Member Directory or via links made available to users on a listing or in an email.
RealtyView shares information with its partners to provide related services in which we deem our users have an interest. The use that RealtyView's partners make of customer information will not exceed RealtyView's use of the data. Key billing information (such as credit card number, expiration date, and dollar amount) gathered from users making online purchases of products or services is shared with our credit card processing partner, Stripe, to authorize charges to the credit card. RealtyView also uses third-party providers to perform email and postal mailings on behalf of RealtyView, but this information (such as name, address, and email) is confidential and is not used by the provider for any other purpose.
RealtyView does not rent or lease user information to any third party, except as disclosed here. From time to time, RealtyView may obtain information (such as electronic mail addresses) from third-party providers. Our goal is to only contact individuals who we believe may have a legitimate business interest in RealtyView based on their membership or participation in other organizations or websites, and who have indicated a willingness to be contacted for this purpose. While RealtyView endeavors to work with other sites and companies with a similar respect for user privacy, we cannot be responsible for the privacy practices of other sites.
Please be aware that in the event RealtyView merges with a third party, or in the event all or substantially all of RealtyView's assets are acquired by a third party, customer information, including personally identifiable information, will be shared and/or transferred to such third party. The information may only be used or shared by such third parties for the primary purpose for which the information was originally collected. If such third parties, or if RealtyView for its own business needs, desire to use the personally identifiable information for another purpose, you will be notified prior to the information being used for a new purpose, and you will have the opportunity to opt out of such new use of your personally identifiable information.
SECURITY OF PERSONAL INFORMATION
RealtyView's clients and their personal information are considered our greatest asset and thus their privacy is treated with the utmost regard and respect. RealtyView takes every reasonable precaution to secure personal information within both its computers and its physical premises.
The security of your personal information is important to RealtyView. When you enter sensitive information (such as a credit card number) on our registration or order forms, we encrypt that information using secure socket layer technology (SSL). We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use acceptable means to protect your personal information, we cannot guarantee its absolute security.
If you have any questions about security on our website, you can email us at privacy@realtyview.com.
COOKIES
Cookies are used on this site. A cookie is a small text file that is stored on a user's computer for record-keeping purposes. We use both session cookies and persistent cookies. We use session cookies to make it easier for you to use our site and to enable certain specialized functionality that requires maintaining information about your session. A session cookie is not stored on your hard disk and expires when you close your browser. A persistent cookie remains on your hard disk for an extended period of time. You can remove persistent cookies by following the directions in your Internet browser's "help" files.
If you select the "Remember Me" function on the website, we will store a persistent cookie on your hard drive that allows you to bypass the login requirement each time you access the site. Additionally, we use a persistent cookie to enable us to track and target the interests of our users to enhance the experience on our site. We do not store in persistent cookies any personally identifiable information you submit while on our site. Due to the functionality provided by our site, the use of cookies is required. If you reject cookies, our site will not perform properly.
THIRD-PARTY ADVERTISING COMPANIES
We use third-party advertising companies to serve ads when you visit our website. The third-party advertising technology that we use on this website uses information derived from your visits to this site to target advertising within this site. In addition, our advertisers may use other third-party advertising technology to target advertising on this site and other sites. In the course of advertisements being served to you, a unique third-party cookie or cookies may be placed in your browser. In addition, we may use Web beacons, provided by third-party advertising companies, to help manage and optimize our online advertising. Web beacons enable us to recognize a browser's cookie when a browser visits this site, and to learn which banner ads bring users to our website.
TESTIMONIALS
We post customer testimonials on our website, which may contain personally identifiable information such as the customer's name. We obtain the customer's consent to post their name along with their testimonial prior to any posting of such testimonial.
OPTING-OUT, EDITING, UPDATING OR DELETING PERSONAL INFORMATION
RealtyView utilizes email as a vital and primary communication channel with registered users and customers. As a registered user/customer, you hereby acknowledge and grant RealtyView the permission to communicate with you via email (as well as other communication channels such as phone and fax) for any purposes RealtyView determines to be relevant including, but not limited to, system messages, product updates, service announcements, and other messages. Under no circumstances will RealtyView have any liability for sending any email to its registered users/customers.
We also send our users site and service announcement updates. Members are not able to un-subscribe from service announcements, which contain important information about service notices and responsibilities. RealtyView occasionally communicates with its users via email and phone to provide information about requested services and regarding issues related to their account. This communication is not used for marketing or promotional purposes. Requesting the deletion of certain types of user information may prevent users from accessing some website features.
You may correct or update your personally identifiable information by making the change on your member profile page.
Subscriptions will automatically renew using the Customer's current credit card account number unless the Customer cancels their subscription on the RealtyView website at least three (3) days prior to the renewal date of their subscription. All cancellation requests will be processed within five (5) business days. Once the cancellation is processed, a confirmation email will be sent via the customer's email account on record with RealtyView. If a Customer has a question about a cancellation, the Customer should contact RealtyView's customer service address at privacy@realtyview.com. RealtyView reserves the right to change its fees or billing methods at any time. RealtyView will provide timely notice to the affected Customers of any such changes.
MODIFICATIONS, UPDATES, AND CHANGELOG
If RealtyView decides to change its Terms of Use Conditions , we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.
RealtyView reserves the right to modify this privacy statement at any time, so please review it frequently. If RealtyView makes material changes to this policy, we will notify you here, by email, or by means of a notice on our home page.
Last Updated: July 1, 2024